TRP Induct is The Retention People’s recommended induction process and the only one independently proven to increase retention. The package of training and consultancy focuses on member behavioural change and is delivered by Dr Paul Bedford, one of the industry’s foremost experts in retention. The Dome are the first site to implement TRP Induct in conjunction with TRP Process, The Retention People’s new software module which can be adapted to track and manage any process from induction processes to GP referrals.
The combination has already made an impact at the Dome. Kraig Kelly, Operations Manager comments,
“The training provided by Paul Bedford left my fitness team extremely motivated and enthused. Implementing an induction system that works gives us a reassurance that we can play a big part in improving the wellbeing of our members. The new software helps us to track them through the process very easily and we are looking forward to reaping further rewards from our investment in The Retention People’s solutions.”
