 Don’t just take our word for it... 
SLM (Sports & Leisure Management)
The UK’s longest established leisure management contractors with over 50 sites.“Our business is all about people and The Retention People fully
understand that. We believe that The Retention People help us get
ahead of our competition by enabling us to service members to the
level that they expect. This is where many clubs fail to deliver
against their promise. Not only this but at any given time we can
identify members in the club who are at risk of leaving and we are
able to manage that risk there and then.”
Reebok Sports Club, London
One of the UK’s most recognised and influential private health clubs situated in the heart of Canary Wharf“Our new software system from The Retention People acts as a
great management tool. It allows you to measure productivity on
the gym floor and monitor individual staff performance. The PDA’s
that instructors are equipped with gives the fitness team confidence
to speak to members not hide from them! As well as seeing and
feeling the difference within the club you can actually gain quantitive
results that show a real return on investment.” 
Branston Golf & Country Club
FIA Flame Award Winners & one of the UK’s highest profile country clubs“Our members (and staff) were impressed with the big launch of our
new retention system two years ago and continue to be so. Member
interaction has increased considerably and our members feel that
they are receiving a more personalised service improving their
member experience. This makes our members stay with us longer.” 
Avalon Health Clubs
Independent provider of leisure management in the West of England, responsible for the management of a number of award winning centres“The Retention People practise what they preach. Their solution
revolves around keeping customers happy and that’s exactly what
they do. Many companies sell you a software product and leave you
to get on with it yourselves. The Retention People really held our
hand in the early stages and trained the staff to deliver the excellent
customer service that the system enables you to. Staff receive
on-going training, support and development to ensure that they are
fully confident in using the system.” |
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The Retention People is a trading name of Fitronics Ltd which is a registered company in England and Wales with company registration number 4530620 and VAT registration number 811551069. Fitronics Ltd is a member of the Fitness Industry Association with membership number 5154.