Education and Research

TRP are the world’s largest researchers in leisure customer retention and customer behaviour.

We provide data, research, workshops and seminars on our findings to several of the trade associations across the world including…

We are passionate about the health and fitness industry, increasing participation and improving retention. We provide a lot of our education for free to help organisations to achieve this common aim.

Please select the areas you are interested in from the options below:

Free WorkshopsInteractive and stimulating workshops aimed at Owners, Directors, General and Fitness Managers who want to gain a better understanding of the latest research into membership retention and the processes proven to improve it.

Research Articles and Fact Sheets
View the latest, groundbreaking retention research and articles from The Retention People as well as helpful factsheets to print and keep.

Trade Association Or Supplier?The TRP Certified Partner Program is a free program for industry associations and suppliers. It provides education to your staff and gives you the rights to distribute the latest findings via multiple media campaigns all re-branded for your organisation.